Minimise your disruptions, maximise your productivity
Support remote users
Improve configuration, support and uptime with the convenience of remote secure access. Whether you are a customer or service provider, Lexmark CFM enables you to overcome the challenges and costs associated with diverse IT environments and print infrastructure located in far-reaching locations.
Access automated security
Today’s printers and MFPs benefit from firmware and security updates. Manually performing such updates can be time-consuming and expensive. Lexmark CFM gives service providers control over settings, security policies, firmware updates and workflow deployments for devices in remote locations or on networks that aren’t easy to access—like those in a home office or satellite locations.
Save IT time and effort
Small and medium businesses often have constrained IT resources. Lexmark CFM gives users Lexmark Cloud Bridge technology to connect print devices to the Lexmark cloud infrastructure and advanced managed print services (MPS) without the need for additional hardware and software. What this means to you is more uptime and fewer disruptions, delays and frustrations compared to traditional support methods.
Eliminate guesswork
Stay in the know about your devices via notifications about service actions and device status, ultimately reducing repeat support calls for the same issue. Your service provider will also receive detailed reporting about usage patterns, toner consumption and more to provide a complete picture of all devices and how they're performing.
Grow as you go
On-premises fleet management can be costly and time-consuming to deploy and a hassle to service and reconfigure. Whether you have only a few devices or a larger fleet distributed across locations, initial deployment of CFM and adding new devices and users is simple. As a business grows by fleet size, volume, or locations, Lexmark CFM scales quickly to meet changing needs.
- 50% Savings in service time
- 60% of global organisations have deployed cloud-based technologies to enable remote monitoring
- 95% customer renewal rate with Cloud Fleet Management